Terms & Conditions

1. Agreement to Terms

By accessing or using www.gooleads.in or associated services, you agree to these legally binding Terms set by Dashkarma Services Pvt. Ltd. (“GooLeads”, “We”, “Us”). If you do not accept these Terms, do not use the Platform.

2. Company Information

“GooLeads” is the service and brand identity under Dashkarma Services Pvt. Ltd., providing digital, marketing, and business growth solutions to Indian entrepreneurs.

3. Service Offerings

We offer lead generation, digital marketing, web design, telecalling, and financial services, which may evolve over time.

4. Eligibility

You must be at least 18 years old and legally competent to enter into agreements to use the Platform and Services.

5. Definitions

Key terms like “Account,” “Content,” “User,” and “Feedback” refer to registered profiles, shared media/data, platform users, and user-supplied suggestions, respectively.

6. User Accounts

You agree to provide accurate details and maintain confidentiality of your login credentials. Misuse may lead to suspension.

7. Account Termination

We reserve the right to suspend or terminate accounts for any violation of these Terms or misuse of the Platform.

8. Acceptable Use Policy

You may not use the Platform for illegal, fraudulent, abusive, or harmful purposes, nor interfere with its performance or upload malicious content.

9. Content Ownership

All intellectual property on the Platform is owned by GooLeads or its licensors. Users may not reproduce, redistribute, or misuse this content.

10. Feedback Usage

Suggestions or feedback shared with us may be used without obligation or compensation.

11. Payment Terms

Some services may require payment, either upfront or post-service. All prices are displayed transparently or via custom quotations.

12. Price Changes

Prices may change with prior notice. Continued use after such updates constitutes acceptance.

13. Invoice Terms

Payments are due within [X] days. Late payments may incur applicable interest or penalties.

14. Refunds & Cancellations

Refunds and cancellations are subject to our official Refund Policy published at www.gooleads.in.

15. Delivery Policy

Products are typically shipped within 5–7 business days. Delivery time depends on location and logistics partners.

16. Custom Products Disclaimer

Customized or branded products delivered as per approved design cannot be exchanged or returned once produced and shipped.

17. Third-Party Services

We may use third-party services (e.g., payment gateways, hosting, delivery). We are not liable for their actions or downtime.

18. Warranties Disclaimer

Services are offered “as-is” with no express or implied warranties, including merchantability or fitness for a particular purpose.

19. Limitation of Liability

Our liability is limited to the amount paid by the User to GooLeads in the last 12 months. No liability is accepted for indirect or incidental losses.

20. Indemnification

You agree to indemnify and hold harmless GooLeads from any claims or damages arising from your use of the Services or violations of these Terms.

21. Privacy Policy

Use of our Platform is governed by our Privacy Policy, which is incorporated into these Terms.

22. Modifications to Terms

We may modify these Terms at any time. Notice may be sent via email or posted on the Platform. Continued use indicates acceptance.

23. Force Majeure

We shall not be held responsible for delays or failures due to events beyond our control, such as natural disasters, strikes, or government orders.

24. Governing Law & Jurisdiction

These Terms are governed by Indian law. Disputes will be resolved in courts located in Kolkata, West Bengal.

25. Contact Information

For any queries, reach out to:

GooLeads (Dashkarma Services Pvt. Ltd.)

Technopolis Building, 11th Floor, BP Block, Sector - V, Bidhannagar, Kolkata – 700091, India

📧 contact@gooleads.in | 📞 033-69029874 (Mon–Sat, 10 AM–5 PM)